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Allow client users to login to the app.#15

H

This feature will a client user managed by the MSP to securely logon and post tickets. The flow would be something like this:

Logon:

  1. User’s email address or their domain is recognized by the MSP.
  2. The user downloads the app and touche login as Contact.
  3. They enter their registered email address (or any email address for a regonized domain).
  4. The system assigns a temporary 6-digit key and emails them the key.
  5. The user receives the key and enters in the app.
  6. The app now recognizes them as a valid contact.
7 months ago
H
Changed the status to
Planned
7 months ago
M

In the future – an option to login using their M365 or G Suite account with that same email address would also be good.

7 months ago
H

We have changed the focus on this feature and we are now allowing M365 login to the app. We are no longer offering “password-less” code generated approach as that would be too cumbersome for most users.

6 months ago
H
Changed the status to
In Progress
6 months ago
H
Changed the status to
Completed
5 months ago