Currently, when a system diconnects from the RMM backend network, it takes upto 2 minutes to reconnect. We need to have the system re-connect faster when the network connection is available.
We have dramatically reduced the disconnects in the most recent builds of the agent. We are preparing an update to address the re-connect portion.
This update is released! We have dramatically reduced the amount of disconnects. Please download the latest RMM build. We will push the latest version for updates on existing installs.
Below is a showcase of disconnects over a 2 day period for the same devices.
oldDisconnects = older RMM installnewDisconnects = new RMM install